HI Looking for help with a couple of 992K issues. Its an 880 prefix unit. Problem 1, It has a very poor boom soft stop at the bottom, boom will not start to decelerate until maybe 3' off the ground & causes a severe jerk when the soft stop does finally slow the boom down. Also have a 14 year old 992G that starts to decelerate the boom about half way down & has a very soft, not noticeable stop. Of course Cat & Dealer say we have the only one that does it... Very hard on the operators & they have started to just boom down manually to prevent the sudden jerk, just like we have done on our 20 year old Komatsu WA 800. Problem 2, When shutting unit down for lunch break then restarting there is no impeller clutch, only the brakes at the bottom of the pedal. Does not do it all the time but has a half dozen times & does not throw any codes or faults, shutting down & restarting does not solve the problem. Once again manufacturer & dealer say we have the only one with this problem as well. Imagine that! Thanks
↧